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Appointments

All surgeries are by appointment only. Appointments may be made by telephoning the surgery, in person at reception or online once you have registered for our online service.

Please note; all telephone calls may be recorded for security and training purposes.

Please note that the online registration process requires patients to present original ID documents IN PERSON at the surgery.  In order to protect patients, this must be done by the patient themselves, so if a husband and wife want to register, then each needs to present their own documents in person.

We offer a mixture of pre-bookable and on the day appointments to try and meet the needs of our patients.

Appointments are:

  • Mostly for 10 minutes, with either doctor or nurse
  • Made by telephone, or by direct contact with reception

Please do not be upset if reception staff ask you to provide some details of the nature of your condition.  This is to make sure that we offer you the most appropriate care.

Please remember that each appointment is for one person only.  When booking your appointment, there is the right to express a preference of practitioner, however this may mean you have to wait longer to be seen.

Emergency Doctor on Duty

Every day we have an emergency doctor on duty available to provide advice to patients on the day.

Please note that this service is to be used for emergencies only. The emergency doctor cannot be used for repeat prescriptions or renewal of sick notes.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

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