Message To Our Patients
The Practice has remained open throughout the ongoing Pandemic and will continue to do so.
With the requirement to carry out telephone triage before any face to face appointments there is an increase in telephone traffic into the practice, which is making it difficult for patients to contact the practice.
In response, the practice has increased the amount of lines available by 125% but patients may still experience log delays, in particular in the periods 0800 – 0900 and 1700 – 1800.
We would encourage patients to call outside of these times and, where possible, to use the ENGAGE CONSULT facility on our website in order to ask routine questions. This will free up the lines to allow patients to make appointments and prevent long waits for patients that have routine questions.
Online booking of Nurse appointments is now available – these are for specific clinics so please ensure that you book appropriately.
Inappropriate bookings will NOT be seen and will result in a wasted appointment for another patient
GP Telephone appointments are also available for online booking – You will be rung WITHIN 24 HOURS and more routinely ON THE DAY – NOT at the time of the appointment allocation time.
You can also email the practice on blackburnroad.medical@nhs.net for ROUTINE QUESTIONS.
All Appointments will be triaged, any appointments that are routine will be deferred, if an appointment is needed you will be given a telephone appointment.
The Doctor will ring you within 24 hours – please ensure that you have provided an up to date telephone number
If you have ANY respiratory symptoms, please seek advice from NHS 111 online or 111 Please do not attend the practice if you have any Flu like symptoms
ONLINE CONSULTATIONS – How to contact your GP by email
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Message To Our Patients
The Practice has remained open throughout the ongoing Pandemic and will continue to do so.
With the requirement to carry out telephone triage before any face to face appointments there is an increase in telephone traffic into the practice, which is making it difficult for patients to contact the practice.
In response, the practice has increased the amount of lines available by 25% but patients may still experience log delays, in particular in the periods 0800 – 0900 and 1700 – 1800.
We would encourage patients to call outside of these times and, where possible, to use the ENGAGE CONSULT facility on our website in order to ask routine questions. This will free up the lines to allow patients to make appointments and prevent long waits for patients that have routine questions.
https://www.nhs.uk/conditions/coronavirus-covid-19/
The current Government Guidance for employers and businesses on coronavirus (COVID-19) states;
“By law, medical evidence is not required for the first 7 days of sickness. After 7 days, employers may use their discretion around the need for medical evidence if an employee is staying at home.
We strongly suggest that employers use their discretion around the need for medical evidence for a period of absence where an employee is advised to stay at home either as they are unwell themselves, or live with someone who is, in accordance with the public health advices issued by the government.”
Medical certificate COVID-19
Welcome to Blackburn Road Medical Centre
Our main surgery is at Birstall and we have a branch surgery at Birkenshaw. The practice area covers Birstall, Gomersal and Birkenshaw.
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Friends and Family Test
Friends and Family Survey Form
Evening and weekend appointments now available.....
Patients can now see a local GP for routine appointments on weekday evenings and at weekends.
Pre-bookable and on-the-day appointments are available between 6.30pm and 9.30pm each weekday,
with additional slots available on Saturdays from 9am and 4pm and Sundays 9am and 1pm.
The scheme starts in August when evening and weekend appointments will be available for any patient registered with a GP in North Kirklees.
The appointments will be available in Dewsbury Health Centre.
How to book an evening or weekend appointment
There are ‘pre-bookable’ and ‘on-the-day’ appointments which can be accessed through your own GP practice, or by calling the free NHS 111 phone line out of normal working hours.
New Telephone System
The Practice is using a new telephone system to direct patient calls to the most appropriate health care navigator.
When you dial the Practice you will be able to select from the following options:
Press 1 for Appointments, Press 2 for Home Visits, Press 3 for Prescription Queries, Press 4 for Test Results, Press 5 for a Referral or Choose & Book enquiry,
or continue to hold for General Enquiries. Please note options 3-5 will be available from 10am daily, after the morning rush for appointments.
If you wish the list to be repeated you Press * as per the instructions.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
Join In
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Would you like to be part of the Patient Participation Group? Are you interested in finding out more about Blackburn Road Medical Centre? Would you like to influence the development of local health services? We are recruiting new members for our Patient Participation Group. Please contact Reception for details. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Access
Both sites have a dedicated disabled car parking space, with wheelchair access to the building and a disabled WC.
(Site updated 28/09/2020)